| a. 20 years' production experience, clients are from the U.S.A., CANADA, U.K., GERMANY, FRANCE, IRELAND, ITALY, SPAIN, PORTUGAL, NETHERLANDS, BELGIUM, RUSSIA, AUSTRALIA, NEW ZEALAND, MALAYSIA, JAPAN, SOUTH AFRICA, KENYA, MALAWI, ETC. |
| b. Own quarries and factory ensure stable supply, high quality and competitive prices. |
| c. SKilled workers use the advantage machineries in the factory make clients be not worried of delivery and quality. |
| d. Fine quality checking by qualified inspectors. |
2.) Do you accept retail order? What is the minimum quantity you require?
| Yes, we do accept retail order. We sell to wholesalers, retailers, traders and individuals, with different price policy. Minimum order requirement is up to the product you require. |
3.) Do you also make customized design?
| Yes. We can do specification for different products per client requirements and designs. |
4.) What is your port of loading?
| Mainly ship from port of Xiamen, China. |
5.) How long can my order be finished? How soon can I get my ordered products?
| 1) Simple Products:Normally one container order needs 7--12 days. Complicated Products:Normally one container order needs 14--28 days |
| 2) transportation duration information: West European main ports: 25--32 days Felixstowe / Belfast / South Ampton: 33 days Dublin:33days Western coast of America:about 18 days Eastern coast of America:about 30 days Other destination please email us to get our answer. |
6.) Are you sure the packing will be excellent? If damage happens during the transportation who will be responsible for that ?
| Yes, we are sure that our packing is safe enough. We use strong wooden crates, pallets or shelves for outside packing. Inside, we use carboard box or foam materials. In addition, we usually buy "all risks" insurance per customers' requirement. In the case of damage happens, firstly you can refer to the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take the responsibility. |
7.) What is your acceptable payment?
| T/T (Telegraphic transfer),W/T ( Wire Transfer ), L/C at sight (Letter of Credit at sight), WESTERN UNION, MONEYGRAM. |
8.) How can I get more information or place an order?
| Please email, fax or call us to place your order. E-mails:info@tombstonemanufacturer.com / superelegancecompany@yahoo.com Tel:+86-592-848 0404 Mobile:+86-133 6590 8583 (24 hours available ) Fax:+86-592-562 1863 Website:www.tombstonemanufacturer.com |
| 1. Selection of products and specify the dimensions. To get confirmation of stone. Samples are available. |
| 2. Estimation and quotation on products, shipping and insurance cost. |
| 3. Confirmation about the order information (quantity, price, delivery time, payment terms etc.). |
| 4. Down payment to be done. |
| 5. Production by our factory. Inspection of the finished products (customer comes here to inspect or our qualified inspectors do it). |
| 6. Packing, transport, make shipment to your port or the nearest port or your final address. Submit the relevant documents (invoice, packing list, bill of lading) to the bank or fax them directly to clients to require the balance's payment. |
